Lessons In Leadership I Learned From Captain Picard

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Don’t Be Afraid To Apologize

Sometimes even the best leaders will make a mistake or say something they later regret, the key is to correct the mistake with an apology.

Many of today’s popular leadership self-help books say that you shouldn’t apologize, because it makes you seem weak; and their right in that you shouldn’t apologize unnecessarily or too often. Refusing to apologize when you have made a mistake though doesn’t make you seem strong, it just makes you seem like a jerk.

A simple apology can go along way in helping others understand that you are only human and sometimes make mistakes. It will also save you from having to deal with a lot of passive aggressive workplace drama.

Picard defused Worf’s anger with a sincere apology.

Next: Delegate Responsibility